Instructions for connecting an Instagram account to the module

At the time of publication of these instructions, there are currently a number of restrictions to connecting Instagram accounts to the transport module. To connect, your account must have between 100 and 100000 followers. For the most up-to-date information regarding restrictions, please check the following link: https://developers.facebook.com/docs/messenger-platform/instagram/rollout

To connect your Instagram account, follow these steps:

If you have previously connected Facebook Messenger to your account, then you will see the following window:

If so, click the Edit Settings button. You will see the following window:

Here you need to select the Instagram accounts that you want to connect to the transport module. Select the desired accounts and click Next. You will see the following page:

Here you need to select the Facebook pages that will be connected to the transport module. If you do not want to change the list of pages, then select only those pages that are already connected to the transport module. Attention: make sure to select the page to which you connected the Instagram account in step №2. If you don’t do this, the transport module will not connect the Instagram account. After selecting the desired pages, click Next.

You will see the following window:

Here is a list of permissions for the transport module. Make sure all switches are turned on, then press Done. Attention: if you do not grant certain permissions to the transport module, it may not operate correctly.

After this, you will see the following page:

Click OK and wait while the transport module completes the configuration. After the setup has finished, the page will refresh and you will see the connected Instagram account in the list of pages. The account will be listed next to the page to which it is connected.


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Page last modified on July 23, 2021, at 12:12 PM